Why are we collecting your personal data?
This privacy notice explains how Warwick District Council uses and safeguards any personal data you provide in connection with our Private Rented Sector Access team. We will collect only the personal data necessary to fulfil our legal obligations and deliver the services you require.
What personal data (information) do we collect?
Personal data* (information) that is collected may vary depending on the situation. This can include:
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Contact information: Name, email address, phone number and postal address
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Communication details: Correspondence via email, phone or social media
*The term ‘personal data' relates to any data that could potentially identify a specific individual. The following are classified as ‘personal data’: name, age, address, postcode, place of birth, date of birth, gender, and national insurance number. Additionally, any information that can be used directly or in conjunction with other data to identify, contact or locate an individual is considered personal data.
Who uses this information?
The information is used by the Private Rented Sector Access team. It may also be shared with other Council departments where necessary and, only when legally permitted, to fulfil our obligations, assist in safeguarding or deliver services more effectively.
What authority does the Council have to collect and use the information?
Under the UK General Data Protection Regulation (2018), the Council collects and uses this information under powers given to local authorities (councils).
We process your personal data on the following legal grounds:
- You have provided consent for us to process your data for specific purposes.
- Processing is necessary for your legitimate interests or those of a third party (i.e. someone else or another organisation), and your rights do not override these interests. These interests can include commercial interests, individual interests, or broader benefits to society. This justification cannot apply if we, as a public authority, are processing information to perform our official tasks.
In circumstances where we do not have the legal authority to use your information, we will always obtain your prior consent. You can find all the relevant legislation in Appendix 1 below.
Why do we use your personal data?
We will use your personal data to contact you regarding any available properties you may have, for individuals or families looking for access to private rented accommodation.
Who are we likely to share this information with?
We may sometimes share the information we have collected about you where it is necessary, lawful, and fair to do so. In each case we will share only the minimum amount of information, only when it is required.
How do we keep this information secure?
Your information is stored securely on a database and document management systems. These have strict password access and usage policies and procedures.
How long do we keep this information?
We have a retention schedule which details how long we keep various types of records. Records are kept for no longer than 6 years, unless there is a legal requirement to keep them for a longer period. All records are destroyed securely when we no longer require them.
What are your rights?
Under data protection law, you have rights, including the following:
- Right of access – You have the right to ask us for copies of your personal information.
- Right to know – You have the right to know how we process your information.
- Right to rectification – You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. Where possible, we will seek to comply with your request, but we may be required to hold or process information to perform our functions under the law.
- Right to withdraw consent – You have the right to withdraw consent at any time if we rely on your consent to process your information.
- Right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Further details and contact information
If you wish to make a request, please see the details on requests for personal data or other information.
If you have any concerns or questions about how your personal information is handled, please contact our Data Protection Officer at information@warwickdc.gov.uk
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner at:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFTel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
Alternatively, visit the Information Commissioner's Office or email casework@ico.org.uk