When you contact Private Sector Housing Requesting advice or a property inspection you provide personal data so we may fulfil your request, this information is logged. The following privacy statement will explain how we store and use this data.

There are separate privacy statements explaining how we use your data for HMO licence applications, Immigration Inspections and Caravan and Camping Licence applications. The statements are included in the appropriate application forms.

General Data Protection Regulation (EU) 2016/679

The personal data you have provided in relation to this service request will be used to:

  1. record your request for advice or services
  2. contact you via post, email or telephone
  3. understand what we can do for you in relation to your requirement for services or advice
  4. gather evidence so that we may undertake our statutory functions efficiently
  5. help us to understand how we are performing at delivering services to you

We may not be able to provide a service to you if a report is made anonymously or not enough information is provided.

The Council abide by data protection regulations and will not disclose your contact details to a third party outside the Council without your permission. Your contact details may be provided to other departments in the Council e.g. Council Tax & Housing Advice upon request, if they need to contact you about a specific matter.

Your information will be held for six years after your request for advice or a service is resolved.

For further details on your rights and the contact details for the Data Controller and

the Data Protection Officer, please see the Council’s website www.warwickdc.gov.uk/privacynotices