New waste and recycling collections

We will be making changes to your waste and recycling collections from 1 August 2022.

Find out more about the 123+ collections

Find out where your Council Tax goes and how much the District Council gets in our Council Tax Guide for 2022/23.

Council tax rebate announcement from Rishi Sunak

The Chancellor announced on 3 February 2022 that households in properties with a Council Tax band A - D will receive a £150 rebate.

In addition, a further sum of money will be given to Councils for a discretionary scheme for households that fall outside of this band, or do not currently pay Council Tax.

Please see our dedicated page with information about this announcement on it.

Council tax and offering a home to Ukrainian refugees

If you are accepted to take in a refugee from Ukraine under the Homes for Ukraine scheme this will not affect the following discounts or some exemptions you are currently receiving for council tax:

  • Single person discount will not be affected
  • Some exemption classes are also not affected - please contact us for more information. 

We may ask you to send over proof that you have a qualifying person under the Homes for Ukraine scheme. 

If you are also claiming benefits you must contact the benefits team who will advise separately as to any affect there may be on benefits benefits@warwickdc.gov.uk

You can find out more information on the Homes for Ukraine scheme on this dedicated page.

Council Tax explained

The government has issued a plain English Guide to Council Tax. This guidance helps to explain what Council Tax is, what discounts and exemptions may be available and also help you to understand the amount of council tax you need to pay.

Council tax scams

We are aware of a scam where people are receiving an email from Government Digital Services or Council Tax - payments with details of a Council Tax refund or credit and a link to fill in your bank details. If you receive such an email, please delete it and do not enter your bank details. 

More details on tax refund scams.

We are also aware of dishonest individuals who may target you to gain your bank details in order to claim a band reduction. More details about this scam can be found on this news item.

Moving in or out - notify the council tax team

Direct debit and more forms

Eligibility, discounts and exemptions

Who has to pay council tax - plus details about single occupants, students, empty properties, second homes and other discounts and exemptions.

Contact the council tax department

Receive your bill electronically

You can choose to receive your bill electronically by choosing one of these options:

  • Signing up for an online account where you bill will be generated onto your account for you to view. You can sign up for an online at my bills and benefits
  • Signing up for e-billing where you bill is sent to you via an email. You can sign up for e-billing or change your current email address registered by sending us a request via our dedicated online ebilling form Please quote your full name, address and your council tax account reference number on the form.

By choosing one of these options you will no longer receive a paper bill in the post. You can opt out of electronic billing or your online account at anytime by emailing us to request this and we will revert you back to paper billing again.

Council tax expenditure

Visit the statement of accounts and budget book pages for details of council expenditure.

Council tax fair processing notice

How we will use your information:

The information that you provide will be processed in accordance with the provisions of the Data Protection Act 1998 and relevant legislation. This authority has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes. This may include, but not be limited to, matching council tax data with electoral registration records. The council will also use the information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share this information with other bodies responsible for detecting/preventing fraud or auditing/administering public funds. We will not disclose your personal information to third parties for marketing purposes.