Login and registration

Registered users will be able to view details of their council tax through our secure online system called OPENAccess. Users on benefit who have already registered for Your Benefit do not need to register again - you will automatically have access to your council tax account online.

Forgotten user names or passwords

If you have forgotten your username or password please email us at ctaxenquiries@warwickdc.gov.uk stating your account reference number and we will generate you a new username and/ or password and send it out to you in the post. In order to protect your personal information we are unable to give you your username or password over the telephone.


The 'Your council tax account' online service is available all day every day except between 1.00am and 5.00am.

Security information

Your browsing will take place within a secure system. This uses Secure Socket Layer (SSL) technology, a standard supported by major internet browsers. All of your personal details are protected using 128 bit encryption, when transmitted over the Internet. In order for a transaction to take place securely your browser must support 128 bit encryption.