Login and registration

Registered users will be able to view details of their council tax through our secure online system called OPENAccess. This service allows you to view your payment dates, amounts due and current payment method. You can also send us a message or update your contact details on there.

Users on benefit who have already registered for Your Benefit do not need to register again - you will automatically have access to your council tax account online.

Forgotten user names or passwords

If you have forgotten your username or password you can send us a request to reset your details from the login page. Once requested, we will send you a new username and/or password in the post. In order to protect your personal information we are unable to give you your username or password over the telephone.

Availability

The 'Your council tax account' online service is available all day every day except between 1.00am and 5.00am.

Security information

Your browsing will take place within a secure system. This uses Secure Socket Layer (SSL) technology, a standard supported by major internet browsers. All of your personal details are protected using 128 bit encryption, when transmitted over the Internet. In order for a transaction to take place securely your browser must support 128 bit encryption.