Use the following numbers to contact individual housing officers.
Housing officers
To speak to your housing officer about all issues relating to your tenancy agreement, neighbour nuisance, anti-social behaviour problems and estate problems, call (01926) 456129 option 3 then option 2
Estates services and building cleaning
Please contact the estates team if you identify any issues on our estates or have an enquiry about any of the following:
- Access to your meter/meter readings
- Grounds maintenance
- Cleaning
- Fly tipping
- Blocked bin chutes/ issues with bin capacity
- Items being stored in communal areas
Estates - 01926 456129 option 3 then option 3
Housing trees
If you have enquires regarding trees on housing land, please email housingtrees@warwickdc.gov.uk ensuring you provide all the following information:
- Reasons why the tree is of concern and details as to how it presents a health and safety issue
- Contact details including name, address and telephone number/email address
- Where possible, an image of the tree(s) in question
Repairs
- To report a repair call (01926) 456129 option 1 during working hours (Monday to Thursday, 8.45am - 5.15pm, Friday 8.45am - 4.45pm)
- The out-of-hours hotline for emergency repairs only is (01926) 456129
Rent
For enquiries about paying your rent, including direct debits, call (01926) 456129 option 3 then option 1
Help with your finances from the money advice team
For money advice, call (01926) 456454 or (01926) 456336, or email moneyadvicereferrals@warwickdc.gov.uk. This service is only available to Warwick District Council housing tenants.
Insurance
To discuss tenants' contents insurance, call (01926) 456031
Disabled adaptations
Call (02476) 376 299
Buying your home
For information on the Right To Buy scheme, call (01926) 456031
Lettings
For all issues relating to the letting of council properties and garages call (01926) 456129 option 2
Supported housing
For information on accommodation for older people, call 0300 303 5573
Garages
- To apply for a garage call (01926) 456129 option 2
- To report a repair on a garage call (01926) 456129 option 1 during working hours (Monday to Thursday, 8.45am - 5.15pm, Friday 8.45am - 4.45pm)
Housing advice
For information on the Homechoice scheme and advice on homelessness call (01926) 456129 option 2
Tenant engagement
For information on getting involved in housing services, call Jaz Kundi on (01926) 456357
Overdue gas servicing
- Energy Team - (01926) 456035
- Sue Sweeney - (01926) 456434
Tenancy enforcement
(01926) 456419
Lifeline service
24 hour number - 0300 303 5573
To email us
- Housing Register & Homelessness - hadvice@warwickdc.gov.uk
- Reporting Repairs - not emergency repairs - hsgrep@warwickdc.gov.uk
- Housing Officers - hsgem@warwickdc.gov.uk
- Estates Services - estates.services@warwickdc.gov.uk
- Housing Support and Lifeline Officers - lifelineservices@warwickdc.gov.uk
- Rent Arrears Team - hsgra@warwickdc.gov.uk
- Lettings & Moving Home - allocations@warwickdc.gov.uk
- Lifeline - lifelineservices@warwickdc.gov.uk
- Disabled Adaptations - heartsouth@nuneatonandbedworth.gov.uk
- Contents insurance - hsgfin@warwickdc.gov.uk
To write to us
Housing and Property Services
Warwick District Council,
P.O. Box 2175, Riverside House,
Milverton Hill,
Leamington Spa,
CV32 5QE