Use the following numbers to contact individual housing officers.

Housing officers

To speak to your housing officer about all issues relating to your tenancy agreement, neighbour nuisance, anti-social behaviour problems and estate problems, call (01926) 456129 option 3 then option 2

Estates services and building cleaning

Please contact the estates team if you identify any issues on our estates or have an enquiry about any of the following:

  • Access to your meter/meter readings
  • Grounds maintenance
  • Cleaning
  • Fly tipping
  • Blocked bin chutes/ issues with bin capacity
  • Items being stored in communal areas

Estates - 01926 456129 option 3 then option 3

Housing trees

If you have enquires regarding trees on housing land, please report a garden maintenance or tree issue on council rented housing property, ensuring you provide all the following information:

  • Reasons why the tree is of concern and details as to how it presents a health and safety issue
  • Contact details including name, address and telephone number/email address
  • Where possible, an image of the tree(s) in question

Repairs

You can request a general council housing repair online. 

  • To report a repair call (01926) 456129 option 1 during working hours (Monday to Thursday, 8.45am - 5.15pm, Friday 8.45am - 4.45pm)
  • The out-of-hours hotline for emergency repairs only is (01926) 456129

Rent

Visit the housing rents page for more information.

For enquiries about paying your rent, including direct debits, call (01926) 456129 option 3 then option 1

Help with your finances from the money advice team

Difficulties paying your rent

For money advice, call (01926) 456336, or email moneyadvicereferrals@warwickdc.gov.uk. This service is only available to Warwick District Council housing tenants. 

Insurance

To discuss tenants' contents insurance, call (01926) 456031

Disabled adaptations

Visit council adaptations for disabled tenants, or call (02476) 376 299.

Buying your home

For information on the Right To Buy scheme, call (01926) 456031

Lettings

For all issues relating to the letting of council properties and garages call (01926) 456129 option 2

Supported housing

Visit supported and sheltered housing. For information, call 0300 303 5573

Garages

  • To apply for a garage, call (01926) 456129 option 2
  • To report a repair to a garage call (01926) 456129 option 1 during working hours (Monday to Thursday, 8.45am - 5.15pm, Friday 8.45am - 4.45pm)

Housing advice

Get information on the Homechoice scheme and housing advice and homelessness. For further information, call (01926) 456129 option 2

Tenant engagement

For information on getting involved in housing services, visit Tenant involvement, or call (01926) 456357.

Overdue gas servicing

  • Energy Team - (01926) 456035
  • Sue Sweeney - (01926) 456434

Tenancy enforcement

Contact tenancy enforcement on (01926) 456419.

Lifeline service

Visit Lifeline Service, or use the 24-hour number - 0300 303 5573.

To email us

To write to us

Housing and Property Services
Warwick District Council
Town Hall, Parade
Royal Leamington Spa
CV32 4AT

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