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We don’t just listen—we act. Your home, your neighbourhood, and your views are at the heart of everything we do.

Your feedback doesn’t just sit in a file. It shapes our services, drives new community projects, and opens up honest conversations. To prove it, our ‘You said, we did’ framework tracks the real changes you inspire. So, get involved, share your thoughts, and watch your ideas come to life. Together, let’s make your community even better."

Get involved

We’re making it easier than ever to connect with us. Forget formalities - come along to our relaxed coffee mornings, friendly estate walkabouts, or even join our Resident Involvement Group. It’s your chance to speak directly to us in a space that feels comfortable and local.

Get in touch

Thank you for taking the time to get involved.

Groups and ways to get involved

Resident Influencing Group (RIG): This is a tenant-led influencing group where you set the topics that mean most to you. We will provide as much information and advice as possible within each group meeting.

Armchair reviewer: If attending in person isn’t something you can set aside time for, then you can get involved in reviewing policies and procedures.

Monthly drop-ins: Come and see us at the Pump Rooms on the 4th Wednesday of every month. You can discuss anything relating to your tenancy, from repairs to ground maintenance.

Events and meetings

Book onto our events and get involved: 

View all of our engagement events.

The team

  • Team Leader: Chris
  • Customer Involvement Officers: Lucy and Zoe

Housing newsletter

Annual housing report