Noise and antisocial behaviour

Our Housing department has a procedure for dealing with nuisance and anti-social behaviour in council properties. Nuisance may include loud music, noisy gatherings of people in communal areas, or nuisance caused by inconsiderate visitors.

Your Housing Officer can discuss the various remedies available with you if you are experiencing problems. Initially, the council will seek to resolve the problem by negotiation or mediation but if problems persist then the council can consider taking legal action against the perpetrator. This may include possession proceedings. In some cases it may be appropriate to work with the police and obtain an Anti-Social Behaviour Order. If the problem is one of excessive noise in a neighbouring property we can work with Environmental Health Officers to resolve the problem.

Council tenants - noise and anti-social behaviour incident diary (29kb, PDF)

Racial harassment 

It is the policy of this council that it will not tolerate racial harassment of any tenant, any member of the tenant's household or, any person occupying the property with the tenant's consent. Further, every tenant or applicant for the council's services should have equal access to those services regardless of their colour, race or ethnic origin.

All powers and resources will be used in order to deal effectively with perpetrators of racial harassment.

Dealing with racial harassment - policy and procedure

Contact us

Our aim is to enable the council's tenants to live peacefully in their homes, but if you are having problems, contact your Housing Officer on 01926 456129.

Our policy

This policy sets out our approach to our tenants causing a nuisance in breach of their tenancy conditions. The policy seeks to ensure that we respond to problems effectively and that our estates are safe and allow our tenants and leaseholders to live their lives without having to endure anti-social behaviour.

Housing - antisocial behaviour policy