You have rights and responsibilities as a housing tenant. 

Your responsibilities

Your responsibilities as a tenant, and our responsibilities to you as your landlord, are contained in your tenancy agreement. Your responsibilities will include the following:

  • paying your rent and any other charges on time
  • allowing access for safety checks (such as the annual gas check) and for landlord repairs to be carried out
  • keeping your property and any garden area in good condition and carrying out those repairs for which you are responsible
  • keeping all shared areas clear of rubbish and obstructions
  • ensuring that you, your family and visitors do not cause nuisance or annoyance to other people living in the local area
  • letting us know of any changes to who is living with you at the property.

Your tenancy rights

We will support you to exercise the tenancy rights contained in your tenancy agreement. Tenancy rights may differ, depending on the type of tenancy you have, and when it was issued, and so it is always important to check what your tenancy agreement says. If you have any questions about your tenancy rights, please let us know.

Running a business

Permission is required for tenants to run a business from their home, and permission will not be unreasonably withheld. Factors that will be taken into consideration when making our decision will include:

  • the type of business and possible impact on neighbours
  • possible impact on the building insurance for the property
  • any planning, or other, restrictions

Permission may be withdrawn if the business causes or leads to anti-social behaviour.