Anti-social behaviour (ASB) is any unreasonable behaviour or action that interferes with a resident’s quiet enjoyment of their home or which adversely affects the quality of life of people within the local community.

Section 1 of the Crime and Disorder Act 1998 defines ASB as “behaviour which causes or is likely to cause harassment, alarm or distress to one or more people who are not in the same household as the perpetrator”. This definition reinforces the idea that ASB is to some extent dependant on the tolerance and perception of the person affected.

ASB can encompass a wide range of activities, from those that cause minor nuisance or irritation to major incidents of harassment, threats or actual acts of violence.

Contact us

Make an anti-social behaviour enquiry online or phone 01926 456010.

What the council can do to help with anti-social behaviour

You need to know what you can expect from us if you are experiencing anti-social behaviour. Antisocial behaviour minimum standards (86kb, PDF)

With the information you provide we can take steps to tackle anti-social behaviour including:

1. Sending advisory letters about problems at specific locations
2. Sending warning letters to the individual involved (or their parents) warning them about their behaviour
3. Issuing Acceptable Behaviour Contracts to individuals to stop unacceptable behaviour
4. Issuing Parental Responsibility Contracts to parents to prevent their children’s unacceptable behaviour
5. Community Protection Notice, this can be served on you by either the Council or Police to prevent anti-social activity.
6. Closure Power, to quickly close any premises being used to commit nuisance.
7. Helping to secure Orders from the Court including: Parenting Orders - to ensure that parents take responsibility for their children’s actions; Criminal Behaviour Order - this can be served by the Court’s on anyone convicted of an offence or breaching a Community Protection Notice.

What you can do

• Be responsible for your own household and ensure you do not cause problems 
• Look out for your neighbours 
• Look after your neighbourhood 
• Record any incidents of nuisance and report them to the appropriate agency

Anti-Social Behaviour (ASB) Case Review (formerly known as Community Trigger)

Tackling anti-social behaviour is a top priority for Warwick District Council, and we work in partnership with the Police, Warwickshire County Council, Registered Social Landlords and other local agencies to resolve all such incidents that are reported to us.

We want to be sure that we have responded appropriately to all reports of anti-social behaviour. If you do not feel that we have done so, the ASB Case Review offers you the opportunity to have us review how we dealt with a specific reported incident of anti-social behaviour.

What is the ASB case review?

The ASB Case Review was originally called the Community Trigger and was introduced in the Anti-Social Behaviour Crime and Policing Act 2014. It gives victims and communities the right to request a review be carried out when they feel an ongoing problem or issue has not been properly addressed. It is designed to ensure that any report is being dealt with and that there has been an appropriate response.

 Who can use the ASB case review?

A victim of anti-social behaviour or another person acting on behalf of the victim with their consent, such as a carer or family member, Members of Parliament, local councillors or other professionals. A victim can be an individual, business or community group.

To initiate the ASB Review the victim must meet the below criteria. Either:

• You have reported three separate incidents relating to the same problem within the last six months and feel that insufficient action has been taken to properly resolve the problem.
• A minimum of three people have reported an incident relating to the same problem within the last six months. and feel that insufficient action has been taken to properly resolve the problem

How do I initiate a review?

You can activate the review by completing the online form:

• Anti-social behaviour (ASB) case review referral

Or, by writing to Warwick Districts Anti-Social Behaviour Officer at: Box 1720, Riverside House, Milverton Hill, Leamington Spa, CV32 5HZ

An application needs to include complete details of the incident you want reviewing including full date, time, individuals involved and which agency and department it was reported to. If an application does not include these details a review cannot be carried out.

A period of one month from the date an incident is reported should be allowed before requesting a review. This is to allow time for the agency involved to respond to the initial report.

What happens next?

Receipt of your form will be acknowledged within four working days and a decision taken whether you meet the criteria for the ASB Case Review.

All applications for a review are initially assessed by Warwick Districts Anti-Social Behaviour Officer. If you do not meet the criteria to activate the ASB Case Review this decision will be verified by a multi-agency Case Management Group and notification of this decision issued.

If you meet the criteria your details will be passed to Case Management Group to identify a lead agency to review the case. Once the review is completed the result will be confirmed by the Case Management Group and the applicant notified of the outcome and any agreed actions.

The review process should be completed within twenty-eight working days from the date the lead agency receives the review request.

Please note that the ASB Case Review is carried out by the most appropriate agency which will usually be the one you have reported the issue to, it is not an independent review.

What if I am not satisfied with the outcome?

Warwick District Council’s ASB Review process is based on the guidance issued by the Home Office as updated in August 2019. If you are not happy with the outcome of the review or a decision that you do not meet the review criteria you can appeal to the Office of the Police and Crime Commissioner, opcc@warwickshire.gov.uk.

ASB Case Review - Annual Statement

Warwick District Council (WDC) in accordance with legislation publishes details of all requests to initiate an ASB Case Review.

From 1 October 2021 to 30 September 2022 Warwick District Council has received 9 requests to carry out a review which breakdown as follows:

• four of the requests did not meet the criteria for review
• one case did not meet the criteria for a review but the registered social landlord in question carried out a case review anyway
• one request was withdrawn
• two were made in error by people wishing to initially report a problem completing the wrong form
• one case was accepted for review which resulted in a recommendation about acknowledging receipt of pollution diaries prior to them being passed to the case officer for action

CCTV

The aim of the CCTV scheme is to make our streets safer for everyone, to improve security in our car parks, to help Warwickshire Police identify offenders and contribute towards the management of the district:

• CCTV in Warwick District

This advice will help you to understand what you need to do if you are considering installing, or have already installed, a CCTV system (or similar technology, such as video-equipped doorbell devices) on your home:

• Guidance on the use of domestic CCTV

Information for council tenants

The Anti-Social Behaviour Act of 2003 places a requirement on local authority landlords to publish a statement of policy and a summary of procedures explaining how it deals with anti-social behaviour for council tenants.

• ASB Statement of Policy and Procedures (54kb, PDF)
• ASB Summary of Current Policy and Procedures (67kb, PDF)

Ball games

The council receives complaints about ball games, especially in spring and summer. Our guidance notes on football and ball games (161kb, PDF) gives more information and advice about the council's position.