If your bin has not been emptied on the scheduled collection day, please report it to us the next working day. We aim to return to collect missed bins within 2 working days. Please leave the missed bin in its normal place for collection. 

Report a missed bin collection

Please note: The form redirects to the Stratford-on-Avon District Council website to report and process your missed collection. See the 123+ privacy notice for more details.

Food caddy and blue-bin deliveries

If you are looking to report that you have not received your new food caddy or blue-lidded recycling bin, please check the bin deliveries page. You can check whether your street has had a delivery yet, and report if you've not received your bin yet: