- Department structure and heads of service organisation chart
- Visit the Portfolio holders page for details of which councillors act as spokespersons for service areas
- View our Service Area Plans
Departmental contacts and email addresses
Our Chief Executive is Chris Elliott.
- Elections and electoral registrations
- Civic and committee services
- Information governance - email@example.com
- Performance Management
Head of Service: Steve Partner.
Head of Service: Rose Winship.
- Leisure centres contact details
- Royal Spa Centre contact details
- Royal Pump Rooms contact details
Development and Planning
Head of service: Phil Clarke.
- Planning staff contacts - including applications, conservation, Local Plan, policy and land charges
- Building control staff contacts
- Town centre
- Economic development - firstname.lastname@example.org
Revenues, benefits and customer services
Head of service: David Platts (shared with Stratford-on-Avon District Council).
- Council tax - Council tax forms and contacts
- Benefits - email@example.com
- Business rates - firstname.lastname@example.org
Head of Service: Mike Snow (shared with Stratford-on-Avon District Council).
Health and Community Protection
Head of Service: Marianne Rolfe.
- Food Safety - Food safety enquiry
- Infectious Disease Notification/Control - email@example.com
- Health and safety – Health and safety enquiry
- Air/noise pollution – firstname.lastname@example.org
- Pest Control – email@example.com
- Dog warden and animal welfare – firstname.lastname@example.org
- Drainage – email@example.com
- Contaminated Land– firstname.lastname@example.org
- Street signs - email@example.com
- Community safety - community safety enquiry form
- Anti-social behaviour - Anti-social behaviour enquiry
- Licensing - Licensing enquiry
- Emergency planning - firstname.lastname@example.org
Head of Service: Lisa Barker.
- Housing/tenancy officer contact details
- Housing advice - Contact us for housing advice
- Private sector housing - email@example.com
Head of Service: Julie Lewis (shared with Stratford-on-Avon District Council).
- Waste and recycling - firstname.lastname@example.org
- Parking - email@example.com
- Parks and green spaces - Parks and green spaces enquiry form
- Bereavement Services - firstname.lastname@example.org
People and Communications
Head of Service: Tracy Dolphin.
- People (Human Resources) - email@example.com
- Recruitment / vacancies - firstname.lastname@example.org
- Media and Communications - email@example.com
Head of Service: David Elkington (shared with Stratford-on-Avon District Council).