Access by the landlord and contractors

Your landlord should give you 24 hours' written notice that they or a contractor intends to visit, and if it is not convenient, you should reschedule this with the landlord. The landlord or their contractors should not visit unannounced and are not allowed to enter the property without the tenant's permission. If you live in a House in Multiple Occupation (HMO) and only rent a room, then the landlord can enter the communal areas at a reasonable time for a genuine reason without notice but may not enter your room. You are still entitled to the implied right to quiet enjoyment, and we recommend that landlords still give 24 hours' notice of entry to the communal parts. 

It is good practice for Landlords to visit and inspect the property to check the property condition. It is recommended that where possible, tenants allow access. If your landlord is regularly accessing the property without permission, you should start to gather evidence, note down the days and times and consider a doorbell camera. You can report this to us for informal intervention with the landlord, to the Anti-Social Behaviour Team if this is causing fear and distress, or to Warwickshire Trading Standards as a breach of your right to quiet enjoyment under your rental contract.

Where access is unreasonably restricted, we may be unable to enforce repairs.