See, Check and Notify (SCaN) aims to help businesses and organisations maximise safety and security using their existing resources. Your people are your biggest advantage in preventing and tackling a range of threats, including criminal activity, unlawful protest, and terrorism.

SCaN training empowers your staff to correctly identify suspicious activity and know what to do when they encounter it. The skills your staff learn will also help them to provide an enhanced customer experience. It helps ensure that individuals or groups seeking to cause your organisation harm are unable to get the information they need to plan their actions.

• See - Be aware of what’s happening around you and trust your instincts. If it doesn’t feel right, it probably isn’t.
• Check - You can make a real difference through vigilance and good customer service. Friendly engagement and eye contact can help disrupt a hostile, while improving the customer experience. Do not underestimate the power of saying ‘Hello, can I help you?’. Your intervention may save lives.
• Notify - Find out and learn your site’s security procedures. If you do not know how to report suspicious activity, ask your supervisor.

SCaN modules

SCaN is free and has 6 modules, delivered by qualified trainers.

Sign up for SCaN

SCaN is not about spending more money on security measures or employing more security staff. It’s about making simple changes and using the resources you already have more effectively. The enhanced customer experience will benefit your organisation, and this training could be the difference between your organisation being a target or not.

For more information on SCaN, visit the National Protective Security Authority.