From 1 April 2025, Warwick District Council arranges building insurance with Protector Insurance to cover the roof, walls, floor, ceiling and fixtures and fittings of the property.

The policy does not cover your personal possessions, and we strongly recommend that you take out your own home contents insurance.

For more information on the cover, please read the summary of cover.

If you need to make a claim, there are three ways to contact the insurer:

1. Phone 0161 274 9077 (out of normal office hours your call will be redirected to an emergency provider)
2. Email claims@protectorinsurance.co.uk
3. Visit the website

You will need to provide:

• the policy number (3946930)
• your name and contact details
• property address
• details of the damage and the cause

If you have any questions regarding the cover or need assistance, please contact the Risk and Insurance Officer on 01926 456823 or email insurances@warwickdc.gov.uk