Non-domestic rates (often called business rates) are the way in which businesses and other occupiers of non-domestic property contribute towards the costs of local authority services.

The occupier of a non-domestic property pays the business rates - usually this is the owner-occupier or leaseholder. 

Coronavirus - Government grants- December 2021

The government has announced a new grant scheme called Omicron Hospitality and Leisure grant to help eligible businesses. 

You can find further details about any current running grant schemes on our dedicated grant information page.

Business rates revaluation 2023

Retail and Nursery discount 2021/22

Following the chancellors budget on 3 March 2021 it has been announced that an extension to retail relief and nursery relief will be in place. Eligible businesses will get 100% relief from 1 April 2021 - 30 June 2021 and then it will change to 66% relief from 1 July 2021.

Please be aware that we are no longer able to backdate and apply 100% retail discount from before 1 April 2021.

Government caps

From 1 July 2021, relief will be capped at £105,000 per business, or £2 million per business where the business is in occupation of a property that was required, or would have been required, to close, based on the law and guidance applicable on 5 January 2021. This also applies to Nursery Discount which was introduced on 1st April 2020.

If you have not been awarded the 66% retail relief as from 1 July 2021 but believe you are eligible as you do not meet the government caps set above please email us at clearly stating your business rate reference number and declaring this and we will re apply the retail relief as from 1 July 2021.

If you wish to opt out of this additional relief being applied to your account please email us at clearly stating your business rate account reference number and the relief you wish to opt out of.

Local discretionary business rate relief scheme 2017/18-2020/21

Check your account online

Receive your bill electronically

You can choose to receive your bill electronically by choosing one of these options:

  • Signing up for an online business rates account. Your bill will be viewable within your account.
  • Signing up for e-billing to receive your bill by email. Please complete the business rates enquiry form, stating the email address you would like to receive your bills to. Please include your business name, business address and your business rates account reference number.

By choosing one of these options you will no longer receive a paper bill in the post. You can opt out of electronic billing at anytime by completing the business rates enquiry form to request this, and we will revert you back to paper billing again.

Paying business rates

Business rate relief

For details of the different types of rate relief, including small business, hardship, charities, empty and part occupied properties visit the rate relief section.

Non-domestic rates explanatory notes

Contact us

Business rates - who does what

There are four key organisations involved in local government finance and each has a separate responsibility, these are:

  • Department for Communities and Local Government - responsible for setting the overall government policy on local taxation for more information.
  • Valuation Office Agency - assesses rateable values that are the basis for working out business rates bills. 
  • Valuation Tribunal Service - an independent, judicial body that has the power to deal with appeals relating to non-domestic rating (and council tax). 
  • Local (billing) Authorities - who are responsible for working out your business rates bill, giving any reliefs that may be due and for collecting the money.

Business Rates fair processing notice

How we will use your information

The information that you provide will be processed in accordance with the provisions of the Data Protection Act 1998 and relevant legislation. This authority has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes. This may include, but not be limited to, matching data with electoral registration records.

The council will also use the information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share this information with other bodies responsible for detecting/preventing fraud or auditing/administering public funds. We will not disclose your personal information to third parties for marketing purposes.

In relation to the Government’s COVID-19 Business Support Grant Scheme, we may share your data with our external partners for the purposes of tracing and contacting businesses eligible for a Government Grant.