Why have you sent me a reminder?

Our records show you have not paid the instalments as requested on your bill. A reminder notice gives you seven days to bring your payments up to date. If you do not do this, or if, after a second reminder, you fall behind with your payments again, you will have to pay the outstanding balance of your business rates for the year. If you do not pay the balance, the council will start recovery action.

I cannot afford to pay the amount required to bring my instalments up to date - what should I do?

Please contact us immediately, as it may be possible to make alternative arrangements for you to pay. Telephone 01926 456760 or email nndr@warwickdc.gov.uk

Why have you sent me a final notice?

You have already had at least one reminder notice and have fallen behind again. This means that the full amount outstanding for the year is due; or the amount outstanding is in respect of a previous year. 

How can I be sure that my instalments are paid on time in future?

Sign up to pay by Direct Debit. Join the majority of Warwick District Council taxpayers who already pay this way.

Why have you sent me a summons for the whole year when I have until March to pay?

You have the right to pay by instalments (usually April - January) but if you do not pay every month, and a summons is issued, you have the lost the right to pay by instalments and the full amount outstanding for the year becomes payable immediately.

Why have I incurred costs when I am unable to pay my original debt?

Costs cover the extra expenses the council has incurred, such as correspondence, postage and costs payable to the Magistrates' Court.

What will happen if I do not pay the amount on the summons?

The council will apply to the Magistrates' Court for a liability order.

What powers does a liability order give to the council?

The council can try to obtain payment by:

What if I still do not pay?

If you are personally liable the council can apply to the Court for your committal to prison.

I cannot pay in full, but can afford to pay something every week or month. Can I do this?

Yes, possibly. If you are unable to pay any amount requested from you at any time please contact us immediately (Telephone 01926 456760 or email nndr@warwickdc.gov.uk). We are always willing to listen, and after considering your financial circumstances, will try to come to a mutually acceptable payment arrangement.

For independent advice contact Citizens Advice Bureau