Can you prune the tree - it's casting too much shade?

Because of limited resources we have to prioritise certain types of work. Safety always takes priority and because of this we are not able to prune trees just because of light loss at present. However, if the tree is less than 6m from a habitable window (or less than half the tree’s height if the tree is less than 12m high) we will consider pruning. There is no guarantee though - each case is taken on its merits.