Record details

Issue

Information relating to DHS

Source

RSH / HQN

Root cause

Poor data quality, no systematic timetable for outstanding jobs

Specific activities

• Validation of data based on external and internal SCS
• Improve data quality based input into ActiveH
• Based on data create timescale based planned programme for new jobs and show timetable for outstanding jobs

Measurable outcomes

• Development of HRA Asset Management Strategy
• Planned maintenance programme monitored through engagement channels.

Achievable resources and inputs

• Update 30 year business plan to ensure DHS is acheivable in 100% of stock.
• Use of critical friends (HQN, ARK, etc)

Relevant consumer standard

Consumer Standard: Safety & Quality

Milestones

• Data from Active Mobile used for input to ActiveH
• Planned programme to be updated based on data from SCS
• Plan will outline when the stock will meet the DHS

Target Date

30-Jun-26

Responsible / accountable

Lead: Asset Manager
Accountable: Head of Housing

Status

In progress

Monitoring and evidence

• Reporting regularly to governance (CS&CB, HSC, SLT, Informal Cabinet, Cabinet).