Tell us what you think about our site... Difficulties paying your rent - Warwick District Council
Coronavirus alert

National lockdown rules apply in England. Stay at home.

Coronavirus information

Coronavirus update

If you are struggling to make your rent payments during the ongoing coronavirus pandemic, you will not be evicted or be subjected to enforcement procedures. Read the full statement

We understand that there are many reasons why some council tenants have rent arrears. We will deal with your problems in a professional and fair manner.

Tell us if you are having difficulty with rent payments during COVID-19.

If you are a Warwick District Council tenant experiencing difficulties paying your bills, you may want to speak to our Financial Inclusion Officer on 01926 456454. This service is free of charge and she will work with you to prioritise your debts. You can also contact Citizens’ Advice on 0300 330 1183 for an appointment.

If your income has reduced, you might be entitled to housing benefit.

Gov.uk provide information and advice about rent arrears.

Energy saving advice

Act on Energy are on hand to offer advice and guidance in this difficult time for those struggling with their heating or energy bills. There is access to funding for insulation measures and emergency boiler replacements for homeowners. Act on Energy are conducting price comparisons on energy bills and there is support available for residents who use prepayment meters.

To find out more please call 0800 988 2881.

Contact us

Income recovery officers who monitor rent accounts:

  • Yusaf Ramzan - 01926 456433
  • Mark Herbert - 01926 456435
  • Gemma Weller  01926 456456
  • Caroline Huckvale - 01926 456438

Email: hsgra@warwickdc.gov.uk

When you pay your rent on time you contribute to the service Warwick District Council provides for you and your neighbours. Late rent payments mean the council has less to spend on repairing and improving your home and the area you live in.

Failure to make rent payments will result in you losing your home.