Further information
To have Lifeline installed in your home, you will need
- A landline telephone connection (BT/TalkTalk)
- An electrical socket within 2 metres (6.5 feet) of the phone socket
- At least one contact or a key safe
You will need to provide information to set up Lifeline
- Details of at least two emergency contacts (e.g. next of kin, a neighbour, friend) who are willing to be called by our team to assist
- Your doctor's name, address and contact details
- The name, address and contact details of a carer/care agencies and/or social worker (if relevant)
- Any relevant medical information (this can be relayed to paramedics)
- Any other relevant information for an emergency situation (e.g. if you have a pet, who will look after it if you are taken into hospital?)
- A direct debit mandate will need to be completed
If you fall and cannot hear the controller
- The controller will assume something is wrong and call the house phone
- If there is no answer from the phone, the controller will ring the first contact on the list and ask them to call round and check up on you
- If no contacts are available the controller will ask the police to do a welfare check
Range of the pendant
- The pendant will work typically up to 50m away from the control unit
Locations we cover
- Although historically we covered Warwick District and Stratford District, we have recently started supplying Lifelines to people all over the country