We use cookies on this website. A cookie is a small text file placed on your computer when you visit a website. Cookies have various uses and we've listed the ones we use below, as well as details about managing them.



More info

Warwick District Council website


To determine whether a user's browser accepts cookies.  


This is required to determine whether a user is logged in to the web site. Session data is also stored when a user is filling in a form. The data is stored on the server and not in the cookie.

Both of these cookies are required for the site to operate and do not contain personal data. These cookies are set to expire as soon as you quit your browser.

Applications in our online services e.g. Homechoice, Search planning applications, search building regulations, bulky waste form etc


Each of these online services uses cookies. These are necessary for the application to work as they hold information when the user moves between pages. They are cleared when the user leaves the application.

Visit the Microsoft

Sports bookings


These are necessary for sports bookings to work as they hold information when the user moves between pages. They are cleared when the user leaves the application.

More info at the Microsoft

Online payments


Our online payments page use session cookies. These are necessary for the application to work as they hold information when the user moves between pages. They do not hold any personally identifiable or sensitive data and are only temporary, and should be deleted by the browser when the user leaves the website.


Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and the pages they visited.

Privacy at Google

Socitm survey

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We use the The Socitm Insight survey to get feedback from customers. This survey uses cookies to determine whether a customer has participated in the survey on our site or has rejected taking part. The survey uses this information to prevent the same customer on the same computer from being asked to participate in the survey again during the current survey year. The cookies are set to expire one year after placement.

If the customer clears cookies at the end of a session then they may be invited to participate again the next time they visit. If a customer has cookies turned off then the system will never invite them to participate in the survey. Survey cookies information (PDF)

Planning consultations at http://warwickdc.jdi-consult.net/ldf


1. Session Cookie - This cookie is essential to allow you to log in and have your account details remembered. Without this cookie, services you have asked for, like making representations or completing surveys, cannot be provided. The cookie is deleted when you close your browser

2. Performance Cookies - These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.



We sometimes embed YouTube videos using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

How to delete Youtube cookies.

Web chat by Click4Assistance

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Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred.

Used to hold information about the Click4Assistance tools and proactive rules.

Click4Assistance privacy policy


Session cookie and is used to keep track of a respondents progress in a survey


This keeps track of completed surveys to prevent multiple responses for a survey (if the feature is switched on)

SmartSurvey - how we use cookies
Crazy Egg

Crazy Egg uses first-party cookies for one or more of the following purposes:

  • A/B performance testing
  • Usage pattern assessment and traffic analysis
  • Advertisement performance assessment

Cookies placed by Crazy Egg do not include personally identifiable information such as name, phone number, e-mail address or mailing address, nor does Crazy Egg link cookies to such personally identifiable information in our servers or databases.

Crazy Egg cookie policy

More about cookies