Online services availability

We are currently experiencing intermittent issues with our website, which may result in some unavailability. We are working to fix this as soon as possible. Apologies for any inconvenience.

The new refuse service (Every 3 weeks)

All new bins will be 180 litres. This is for waste only. Please only dispose of items that cannot be recycled.

Why are you reducing refuse collections to every 3 weeks?

Introducing 3 weekly refuse collections will:

  • Reduce waste by encouraging residents to use the new recycling services to ensure they have enough space in their grey bin
  • Help increase recycling rates and work towards the Government’s targets of recycling 55% of household waste by 2025 and 60% by 2030.
  • Help the environment as our collection vehicles will be out for less time and cover a lower mileage.

The introduction of a separate food waste collection service will mean the smelly waste is removed from your grey bin and collected every week.

Will I be able to fit all my rubbish in the grey bin?

Yes, you should be able to if you make sure you are recycling as much as possible using your:

  • Blue lidded recycling bin for paper, cardboard, glass bottles and jars, metal tins and cans, plastic bottles, pots, tubs and trays, and food and drink cartons.
  • Food waste bin for raw and cooked food including out of date food.
  • Garden waste collection service or compost at home.

If certain criteria are met, additional refuse capacity may be provided upon request (charges may apply).

What can I put in the grey bin?

  • items that cannot be recycled
  • polystyrene packaging
  • plastic film
  • nappies
  • pet waste - bag and tie, store bin out of direct sunlight where possible
  • absorbent hygiene products

Please do not place the following items in your grey bin:

  • food waste
  • garden waste
  • soil, turf, building rubble