We have been involved with an ongoing investigation as to the source of the influx of flies affecting homes and businesses in the Heathcote and Whitnash area. Please continue to report any fly issues, odour or noise linked to Environment Agency (EA) permitted sites to the 24-hour EA incident hotline on 0800 80 70 60 so it can continue to map areas impacted. Your reports help build a picture of the issue, inform our investigation and allow the EA to feedback to permitted sites the effect any measures being implemented are having.

Please do not try to contact officers directly - the EA cannot guarantee that your report will be logged and dealt with in a timely manner unless it is made through the incident hotline.

Warwick District Council (WDC) is also keen to identify any possible fly sources and understand more about any issues relating to odour or noise in the area. If you have any information, please contact us via our contact details below.

We understand that coupled with the issues surrounding flies in the Heathcote and Whitnash area, there have been complaints related to light, odour and noise issues. If you are experiencing issues regarding these, please visit our Pollution Web Page for further information or to report any odour and noise issues, email the Warwick District Council Pollution team at pollution@warwickdc.gov.uk.

Ongoing updates:

Please visit the Environment Agency and Warwick District Council’s online information page for further information on the fly issues in Leamington Spa.

The EA & WDC are continuing to work together to investigate this matter, with the aim of establishing a breeding site. Please refer to the following briefing documents for further details:

Pest Control Service

The Council does not provide a pest control treatment service. 

If you have a pest problem

If you have a pest problem, you should contact a trusted pest control company. We recommended that you look for pest controllers that are part of a professional pest control organisation, such as the British Pest Control Association (BPCA) or National Pest Technicians Association.

Treating pest problems yourself

If you choose to treat the problem yourself, the BPCA pest advice page provides an A to Z of pests and also offers useful advice and information on the control of all types of pests. 

Warwick District Council housing tenants

If you are a WDC Housing Tenant, please contact Housing Repairs on 01926 456129, or via the below link, if you are experiencing issues with rats or other pests within your property.

Vermin on neighbouring land

If you wish to report vermin (rats and/or mice) on neighbouring private land, please report this via pollution@warwickdc.gov.uk - partciularly if you have noted a problem related to accumulations or waste.


If you have a swarm of bees, then a local beekeeper may be able to come and collect them. Visit the British beekeepers Association website to find your closest.  Visit the British beekeepers Association website to find your closest.

Pest Advice

You can contact us for advice on a pest issue: Get pest advice.