Support for those affected by domestic abuse during the coronavirus outbreak
If you are experiencing domestic abuse or are at risk of domestic abuse you may be feeling anxious or concerned at having to stay at home because of the coronavirus outbreak. We want to reassure you that you are not alone and that help and support is still available at this difficult time.
Help can include a police response, phone helplines, online support or a refuge. If you need to leave your home to escape domestic abuse, the government household isolation instruction as a result of coronavirus does not apply. Train companies are offering free travel to those fleeing domestic abuse during coronavirus lockdown National Rail.
If you need urgent assistance – please call the Police on: 999.
There is a “Silent Solution” so if you ring 999 but can’t talk, you can cough or tap the handset and follow the instructions for either a mobile where you press 55 and the call will go through to the police. Or, if calling from a landline with only background noise being heard and BT operators can’t decide whether an emergency service is needed, you will be connected to a police call handler. If you hang up, the landline may remain connected for 45 seconds in case you pick up again. Information about your location should be automatically available to the call handlers to help provide a response.
The list below gives contact details for help and support if you are affected by domestic abuse:
- National Domestic Abuse Helpline: 0808 2000 247. You can also book a safe time online to get a call back
- Refuge: 0808 2000 247. Includes advice on how to secure phones and mobiles
- Warwick District Council Housing Advice: 01926 456129 option 2 for non-urgent advice or information about housing options due to domestic violence. You can also complete a self-referral form online
- Women’s Aid: include online chat, online survivors forum and survivors handbook
- Men’s Advice Line: 0808 801 0327
- Galop: 0800 999 5428. Support for LGBT+
- Respect: 0808 802 4040. Help for the perpetrators of domestic abuse
- NSPCC: 0808 800 5000. If you are concerned about a child
- Bright Sky: A free mobile app for support and information which can be downloaded from the App Store or Google Play. You can also visit the Bright Sky website.
- Warwickshire Domestic Violence Service: 0800 408 1552. firstname.lastname@example.org Warwickshire Domestic Violence Service
- Talk2Someone Warwickshire: 0800 408 1552 You can find Information for victims, perpetrators, family members/friends and professionals on the updated Warwickshire County Council domestic abuse website
If you are a family member, a friend or neighbour of a victim of domestic abuse and you are worried about them, you can be a vital lifeline to them by reassuring them that they can get help and support.
Government support for domestic abuse
This week, the government announced additional funding for organisations working with victims of domestic abuse to address the increase in phone calls made about domestic abuse. This funding will bolster helplines and online support to ensure that vital support can continue to be accessed, safely and securely, by those who need it.
- The government has launched a new public awareness raising campaign about domestic abuse with the hashtag #YouAreNotAlone and the symbol of hope – a handprint with a heart, which can be shared on social media or displayed in a window.
- The Government guidance on domestic abuse provides more information and additional sources of support.