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You are not alone

Support for those affected by domestic abuse during the coronavirus outbreak

#YouAreNotAlone

If you are experiencing domestic abuse or are at risk of domestic abuse you may be feeling anxious or concerned at having to stay at home because of the coronavirus outbreak. We want to reassure you that you are not alone and that help and support is still available at this difficult time.

Help can include a police response, phone helplines, online support or a refuge. If you need to leave your home to escape domestic abuse, the government household isolation instruction as a result of coronavirus does not apply. Train companies are offering free travel to those fleeing domestic abuse during coronavirus lockdown National Rail.

If you need urgent assistance – please call the Police on: 999.

There is a “Silent Solution” so if you ring 999 but can’t talk, you can cough or tap the handset and follow the instructions for either a mobile where you press 55 and the call will go through to the police. Or, if calling from a landline with only background noise being heard and BT operators can’t decide whether an emergency service is needed, you will be connected to a police call handler. If you hang up, the landline may remain connected for 45 seconds in case you pick up again. Information about your location should be automatically available to the call handlers to help provide a response.

The list below gives contact details for help and support if you are affected by domestic abuse:

If you are a family member, a friend or neighbour of a victim of domestic abuse and you are worried about them, you can be a vital lifeline to them by reassuring them that they can get help and support.

Government support for domestic abuse

This week, the government announced additional funding for organisations working with victims of domestic abuse to address the increase in phone calls made about domestic abuse. This funding will bolster helplines and online support to ensure that vital support can continue to be accessed, safely and securely, by those who need it.