New waste and recycling collections

We will be making changes to your waste and recycling collections from 1 August 2022.

Find out more about the 123+ collections

Use this form to complain about a taxi driver or vehicle or a private hire driver, vehicle or operator.

This form can be submitted anonymously. However, in the event of a serious incident, we may need your details in order to prosecute.

You will receive a formal response or be contacted within three working days of submitting this complaint. 

Privacy statement

The personal data you provide will be used to investigate your complaint and provide feedback as appropriate and the legal basis for this processing is that it is necessary for compliance with a legal obligation to which the Council is subject.

Your personal data may be shared with other Local Authorities and Responsible Authorities.

Your personal data will be kept for 6 years from the date any investigation is concluded.

You have the right to access your personal data and to complain if you think your data is being used incorrectly. You may also have other rights, such as to have your data corrected or erased. For full details on your personal data rights including the Data Controller and Data Protection Officer’s contact details and further information, please see our main Privacy Notice.