As a landlord we have duty of care for residents within or properties. It is important by law that we ensure the risk of fire and smoke us minimised within our properties and is enforced by the fire service.

Smoke and fire alarms

Fire safety in your home is very important and you should ensure that you and anyone living in your property is aware of the following:

  • you should test your smoke alarm each week to make sure it is working by pressing the button on it for a number of seconds until it sounds
  • if you also have an alarm control panel beside your front door press the test button to make sure it sounds

The fire alarm system plays an essential role in providing an early warning should a fire break out. It is important that the fire alarm system remains connected and operational at all times for the safety of yourself and your neighbours. If you are in any doubt or have any concerns or queries about your smoke alarm, for example, if you think your alarm is not working, becomes damaged or  starts to ‘chirp’ indicating a low battery, please contact the Repairs team by: 

Fire prevention advice

  • Do not leave the kitchen unattended if you are cooking and avoid leaving children in the kitchen alone if you are using your cooking hob
  • Be especially vigilant when cooking with oil. Do not overfill chip pans and never throw water on a chip pan fire
  • Make sure cigarettes are put out properly, use a proper ashtray and don’t smoke in bed
  • Do not overload electrical sockets
  • Check and replace any frayed or damaged electric cables
  • Turn off appliances when not in use. Do not even leave them on standby
  • Keep matches and lighters out of reach and sight of children
  • Make sure candles are secured in a proper holder and away from materials that may catch fire, such as curtains. Children should not be left alone with lit candles 

If there is a fire in your property

  • Make sure everyone is safe and knows a meeting point.
  • Telephone 999 and ask for the fire brigade.
  • Leave your property and take the route you usually use to leave the block. Do not use the lift.
  • Do not waste time collecting personal belongings.

Fire safety in high rise and low rise

If there is a fire and it is safe to do so, we recommend anyone living in one of our high rise flat to follow the 'Stay Put Policy'. You should remain in your flat and wait for a member of the fire brigade to tell you which exit route to take.

  • If you smell smoke or see flames, call 999 immediately and ask for the fire brigade.
  • Go to a suitable room in your flat, open a window and call for help.
  • Make sure everyone remains together in your property.
  • All doors should be closed to help slow down the spread of smoke and flames.
  • If smoke is entering your room place bedding or towels around the gaps of the door.
  • If smoke becomes a problem stay low on the floor to avoid breathing it in.
  • Wait for a member of the fire brigade to tell you which exit route to take.
  • Do not waste time collecting personal belongings.

Fire safety refurbishment to high rise blocks

We have carried out a number of fire safety refurbishments to council high rising blocks. High rise living refurbishments.

As part of our programme to improve the fire safety measures, we have installed new bin chute hoppers. The new hoppers are fire rated and smoke sealed. To ensure your safety, care must be taken to use them correctly;

  • Never overfill or block the hopper.
  • Do not use for black sacks or large packaging.

If you see a blocked bin chute or have any concerns please contact repairs at 01926 456429.