Backed up by a Consultation Strategy (92kb, PDF), the Council uses a variety of methods of consultation to achieve this.
Community forums are interactive meetings that give people in Warwickshire the opportunity to share their views throughout the year. There are 30 forums across Warwickshire which bring together elected representatives across all tiers of local government together with a range of other community representatives.
We carry out frequent online consultations with the public.
You can vote on local issues and services in our online polls. The results from the polls give us a view on local services and issues. We do not always use our polls to influence decisions as they are not representative of local residents - anyone can vote.
The council, using independent market researchers consulted with a Citizen’s Panel between 2000-2011. The panel consisted of 1000-1500 local residents who answered questions about the council’s services or about local priorities. In 2011 it was decided that we will no longer be using this form of consultation.
User satisfaction surveys
Every three years from 2000 the council undertook a series of surveys to gauge satisfaction amongst service users and residents as a whole. The surveys followed very strict guidelines that were set down by the Government and were followed by all local authorities. This meant that satisfaction with Warwick District Council’s surveys could be compared with satisfaction in other local authorities.
Place, partnership and residents surveys
The place survey superseded the satisfaction surveys and had more of a focus on place rather than council services. Council’s had a statutory requirement to undertake the survey every two years but this was removed in 2010.
We have decided to replace the place survey with the residents survey which will be carried out every 2 years. The methodology of collection will be very similar to the place survey.
During 2011 we carried out a public consultation called Simalto - based on the budget - to help us understand better what our customers value and what they don't.
Consultation subscription service
You can tell us which sorts of consultations you are interested in, and when a relevant consultation is planned, you will be contacted by e-mail and told all about it. Visit the county council website to subscribe to this service.
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