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Backed up by a Consultation Strategy (92kb, PDF), the Council uses a variety of methods of consultation to achieve this. The related links to this page give details of current and past approaches.
Community Forums
Community Forums are interactive meetings that give people in Warwickshire the Opportunity to share their views throughout the year. There are 30 forums across Warwickshire which bring together elected representatives across all tiers of local government - County, District, and Parish, together with a range of other community representatives.
Online Consultations
We carry out frequent online consultations with the public. Please use the link on the right to access current and past consultations
Online Polls
You can vote on local issues and services in our online polls. The results from the polls give us a view on local services and issues. We do not always use our polls to influence decisions as they are not representative of local residents - anyone can vote. You can also access details of past polls from the link on the right
Citizens' Panels
The Council, using independent market researchers has been undertaking consultation with a Citizen’s Panel since 2000. The Panel consists of 1000-1500 local residents who have agreed to answer questions about the Council’s services or about local priorities. The Council and its market research advisers have made efforts to ensure the make up of the Panel is representative of the local population. The Council consults the Panel up to 4 times per year. However, from 2011 it has been decided that we will no longer be using this form of consultation.
User Satisfaction Surveys
Every three years from 2000, the Council undertook a series of surveys to gauge satisfaction amongst service users and residents as a whole. The surveys followed very strict guidelines that were set down by the Government and were followed by all local authorities. This meant that satisfaction with Warwick District Council’s surveys could be compared with satisfaction in other local authorities.
Place, Partnership & Residents Surveys
The Place Survey superseded the Satisfaction Surveys and had more of a focus on place rather than Council Services. Council’s had a statutory requirement to undertake the survey every two years. The Government prescribed, in detail, the way the survey was undertaken. This was to ensure comparability of data across areas. However, the Government removed the statutory requirement in 2010.
As an interim measure, in 2009/10, we undertook a Partnership Survey in conjunction with Warwickshire County Council.
We have decided to replace the Place Survey with the Residents Survey which will be carried out every 2 years. The methodology of collection will be very similar to the Place Survey. The first survey was carried out in December 2010 and results are available from the link on the right.
During October/November 2011we carried out a sophisticated form of public consultation called Simalto - based on the budget - to help us understand better what our customers value and what they don't.
Consultation subscription service
You can tell us which sorts of consultations you are interested in, and when a relevant consultation is planned, you will be contacted by e-mail and told all about it. Visit the county council website to subscribe to this service.
Download Adobe Reader
The viewer that is needed to display the pdf document(s) is free and may be downloaded from the Adobe Website.
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