**Bank Holiday collections** - all rubbish and recycling collections will be made as normal on bank holidays.
On average around 80% of your general household waste can be recycled via your red box/ bag and green bin.
Grey bin collection
Please use your grey bin for household items that we CANNOT currently collect for recycling. Please take care of your wheeled bins - you may be charged £37.00 for a replacement.
Households with six or more residents can apply for a larger wheeled bin. All applications are individually assessed to ensure that recycling refuse is being correctly disposed. Contact us on 01926 456339 or firstname.lastname@example.org.
Refuse sack collection (properties without a grey bin)
We no longer supply grey sacks. You will have to supply your own refuse sacks that have a maximum capacity of 75 litres. Up to 2 x 75 litre bags or equivalent can be placed out for collection each week.
Refuse sacks must not be placed out on the highway unless agreed with the council, as this may be considered as flytipping which is an offence.
Putting out your refuse
Your grey bin/ refuse sacks must be presented at the edge of your property by 7am on your day of collection. Please return them to your property as soon as possible after collection. The lids of your wheeled bins must be firmly down. If you forget to put your bin out, the collection crew will not be able to return. You will need to wait two weeks until that type of bin is emptied again. Sign up for email reminders at www.greenboxday.co.uk.
Damaged or missing bins
Householders are responsible for safely securing their bins. If you move home the bins must be left at the property. Should your bin go missing or gets damaged please contact email@example.com or telephone 01926 412464 to arrange replacement. Please take care of your wheeled bins - you may be charged £37.00 for a replacement.
Households with two or more children under the age of three and a half can apply for a nappy bin for disposal of nappies only. There will be an annual rental charge for the extra bin. For more information please contact us on 01926 456339 or firstname.lastname@example.org.
Recyclable or hazardous items
Your grey bin/ refuse sacks MUST NOT BE USED for items that we collect for recycling or for potentially hazardous waste such as:
- Rubble, stones, soil/ garden waste
- Liquids (including paint and oils)
- DIY materials; such as plaster, wallpaper, wood etc
- Gas canisters
- Heavy items
The local Household Waste and Recycling Centres can advise on the safe disposal of unwanted items. Contact them on 01926 412593.
We run a chargeable bulky waste collection service for large household items such as furniture, cookers, fridges etc.
If your property does not receive a green bin collection your garden waste must be taken to your nearest Household Waste Recycling Centre or composted at home. Subsidised compost bins are available at Get Composting or you can call them on 0845 130 6090.
Waste advice visit
If you are struggling to fit all your non-recyclables into 2 sacks/ your grey bin please contact us for advice as we may be able to help you with additional capacity. You can also book an informal home visit by the Recycling Team at a time to suit you. They don't check through your rubbish - they just aim to give you helpful advice to help you reduce your waste and recycle more.
Contact us on 01926 412464 or email@example.com
Sign up for email alerts to keep up to date on important information; such as disruptions to collections due to severe weather.