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Tenant participation - getting the most out of your Housing Service

A guide to setting up a council tenants and residents group


Tenant Participation Events in your area 

 

May 2012

  • Thursday 10th May 2012. Packmores drop in session. 10am to 12 noon. 
  • Tuesday 15th May 2012. Cubbington drop in session. 10am to 12 noon, Cubbington Village Hall.
  • Tuesday 15th May 2012. Tenant Panel Meeting, Town Hall, Leamington Spa. 7pm to 9pm. All Tenants welcome to attend.
  • Wednesday 16th May 2012. Beauchamp Court drop in session 10am to 12 noon. Beauchamp Court Community Room.  
  • Thursday 17th May 2012.  The Gap drop in session. 2pm to 4pm, The Gap Spinney Hill, Warwick.

June 2012

  • Thursday 14th June 2012. Packmores drop in session. 10am to 12 noon. 
  • Tuesday 19th June 2012. Cubbington drop in session. 10am to 12 noon, Cubbington Village Hall.
  • Tuesday 19th June 2012. Tenant Panel Meeting, Town Hall, Leamington Spa. 7pm to 9pm. All Tenants welcome to attend.
  • Wednesday 20th June 2012. Beauchamp Court drop in session 10am to 12 noon. Beauchamp Court Community Room.  
  • Thursday 21st June 2012. The Gap drop in session. 2pm to 4pm, The Gap Spinney Hill, Warwick.   

Tenant Profiling Survey Winner!

Congratulations to the winner of the second stage of tenant profiling surveys, Mrs Pawlik was presented with £100 of One4all gift vouchers by Dave Ward Housing Manager, Margaret Allen Tenant Participation Officer and Terry Taylor Housing Officer.

Competition Winner 


Tenant Participation Advisory Service Annual General Conference

TPAS AGM

TPAS AGM

The Tenant Panel Chair, Vice Chair and Secretary.

Chair - Rob Harris

Rob Harris

Vice Chair - Tim Eden

Tim Eden

Secretary - Emma Bayliss

Emma Bayliss


 

Taking an active interest in the service you receive as a tenant

  • Attending public meetings that are held from time to time
  • Returning questionnaires and customer satisfaction cards
  • Becoming a member of a tenants and residents association and panels
  • Joining in other tenant involvement initiatives

What is a tenants’ and residents group and panel?

Tenants and Residents Associations and panels enable tenants and leaseholders to get together to tackle issues and problems collectively rather than individually. They represent the views and interests of tenants and leaseholders to the Council.
These groups are often formed when residents living in the same community get together to discuss and put forward issues to improve the area or the service they receive.

Why form a group?

  • To tackle crime and anti social behaviour within your community
  • To improve community spirit and awareness
  • Environmental improvements within your community
  • To come together in a social aspect

Advantages of a group

Being a member of a group adds strength to expressing your own views and can stop you feeling isolated when tackling issues. The group can build community spirit and encourage community development.

Council support for groups

There are already a number of associations and panels in the district, and the council is keen to see more groups formed. The council can give a start up grant to recognised groups to assist in the running costs such as: photocopying, postage, and hiring meeting rooms. We also offer support with all aspects of the groups administration, basic committee training and on-going training with related issues to housing. We can also help with transport arrangements and childcare costs.

Where do I go from here?

One of the first things to do is telephone the Tenant Participation Officer and they will be able to tell you if there is a group in your area. If there isn’t they can help you and other residents set a group up. You will need to get together with interested residents and discuss any ideas for the group, then we will arrange a public meeting to assess the support for the group and what the groups aims will be and what type of group it will become. i.e. association or panel. Then it’s time to fire the residents group up and start taking action within the community.

Contact Details: Tenant Participation Officer

Tel. No(s): (01926) 456451

Email: margaret.allen@warwickdc.gov.uk

Page Last Updated: 23 May 2012