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Welcome to the our online payment facility. You can make the following payments 24 hours a day*:
In addition to one-off payments you can set up a direct debit for council tax.
Surcharges
Payment can be made using any major debit or credit card except American Express or Diners club cards. CREDIT CARDS PAYERS PLEASE NOTE: If you are paying by credit card a surcharge of 1.9% will be added to the amount to cover the cost of the transaction. There is no additional charge for paying by debit card.
N.B. Payments made using the council's automated payments system may take up to 3 working days to reach your council tax/business rate etc account.
Security features
This service is hosted for the council by Capita Business Services and uses a secure site.
Your transaction will take place within a secure payment system. This uses Secure Socket Layer (SSL) technology, a standard supported by major internet browsers. All of your personal and card details are protected using 128 bit encryption, when transmitted over the Internet. In order for a transaction to take place securely your browser must support 128 bit encryption.
Security features have been added our Online Payments facility to provide you with the latest technology to help combat potential fraud. These are Address Verification System (AVS), Card Security Code (CSC) and Verisecure with VISA and Mastercard.
AVS – the payee will be asked to enter specific details of the address at which their card is registered. This can include postcode, housenumber or both. Payment is only accepted where details entered match with the card issuer’s own records.
CSC – the person making the payment is prompted to enter the 3 or 4 digit number on the reverse of the card. This number is then verified against the details held by the card issuing bank.
Verisecure – customers pre-register their card with a password with the card issuer and when the card is used with an accredited site the customer is prompted to enter the password to complete the transaction.
Simply follow the instructions on the payment pages.
If you have any queries or problems with this site, then please contact:
contactus@warwickdc.gov.uk
Telephone: 01926 456845
Further information on ways to pay council bills
*the internet service will be closed for 15 minutes each day.
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