|
A guide to our customer services, our standards and what
to do if things go wrong.
Ways to access our services
You can report issues and request services online. In addition to the website we provide a range of ways to get council information and services.
Phone
Our customer service centre handle the majority of calls that come to the council.
Face to face
There are places throughout Leamington, Warwick and Kenilworth where you can access services directly by speaking with staff face to face. We are also working to provide more of these one-stop shops throughout the area as we expand the Warwickshire Direct service.
Visit our offices and one stop shops
Digital TV - Looking Local
With our Digital TV service you can access range of services and information 24 hours a day, 7 days a week. You can
- book GP appointments
- search for local jobs
- get real time local travel information
- report problems and request services
To reach the Looking Local service
- SKY - Interactive > Skyactive > A-Z > Looking Local
- Virgin TV (Telewest) - Interactive > News & Info > Community> Looking Local
- Virgin TV (ntl) - Interactive > Virgin Interactive > Community > Local & Government > Looking Local
Text message
Report problems via text. Text the basic details to 07781 481302*.
You can report
- Flytipping
- Damaged play equipment
- Potholes
- Damaged bus shelters, pavements, street seats or street signs
- Noise, smoke, lighting, odour nuisance
- Suspected unauthorised building work
- Damaged pay and display machines in car parks
- Damaged public toilets
*Contact your network provider for details of your text message rate.
Email
Email contactus@warwickdc.gov.uk for general enquiries.
The viewer that is needed to display the pdf document(s) is free and may be downloaded from the Adobe Website.
|