Best value consultation

Backed up by a consultation strategy, the Council uses a variety of methods of consultation to achieve this.  At the heart of the Council’s approach to corporate consultation is the Citizens' Panel and the Citizen’s Panel Focus Groups. These are supported by a wide range of consultations relating to specific services. Consultation is an integral part of the work of Warwick District Council and is vital to the future of the Council, feeding into Best Value, Corporate Planning and Service Planning.

Consultation Strategy

• sets out what the Council is trying to achieve by consultation with local people and organisations,
• describes a number of different approaches to consultation that the Council uses
• sets out how the Council uses consultation information to change the way it does things

Use this link to view the complete Consultation Strategy (92kb, PDF)

Citizen’s Panel

The Council, using independent market researchers has been undertaking consultation with a Citizen’s Panel since 2000. The Panel consists of 1000-1500 local residents who have agreed to answer questions about the Council’s services or about local priorities. The Council and its market research advisers have made efforts to ensure the make up of Panel is representative of the local population. The Council consults the Panel 3 or 4 times per year. Join the citizen's panel.

• Panel reports 2002       
• Panel reports 2003       
• Panel reports 2004
• Panel reports 2005
• Panel reports 2006
• Panel reports 2007
  

For Panel reports for 2000 and 2001, please contact:
Dave Barber, Tel: 01926 456065, Email: dave.barber@warwickdc.gov.uk

Annual Panel Newsletters

• Newsletter 2001 (45kb, PDF)         
• Newsletter 2002 (140kb, PDF) 
• Newsletter 2003 (66kb, PDF)          
• Newsletter 2004 (64kb, PDF)
• Newsletter 2005 (60kb PDF)
• Newsletter 2006 (77kb PDF)      

Reports of Citizens Panel Focus Groups 

• Customer Access 2003 (531kb, PDF)     
• Communications 2004 (61kb, PDF)
• Communication - disabled group 2004 (95kb PDF)
• Services satisfaction 2004 (120kb PDF)
• Budget consultation 2004 (97kb PDF)
• Leisure provision & access to sevices (113kb PDF)
• Services & Resources (56kb PDF)

User Satisfaction Surveys

Every three years the Council undertakes a series surveys to gauge satisfaction amongst service users and residents as a whole. This survey follows very strict guidelines that are set down by the Government and which are followed by all local authorities. This means that satisfaction with Warwick District Council’s surveys can be compared with satisfaction in other local authorities.

2000 Satisfaction Surveys 

• General Survey 2000 (199kb, PDF)
• Benefits Claimants Survey 2000 (240kb, PDF)

2003 Satisfaction Surveys 

• General Survey 2003 (440kb, PDF)
• Planning Applicants Survey (124kb, PDF)
• Benefits Claimants Survey 2003 (192KB pdf)
• Housing Tenants Survey 2003 (322kb, PDF) 

2006 Satisfaction Surveys

• General Survey 2006 (648kb PDF)
• Planning Applicants Survey 2006(237kb PDF)
• Benefits Claimants Survey 2006 (357kb PDF) 
• Housing Tenants Survey 2006 (146kb PDF)

Comparison of results for 2000, 2003 and 2006

• Satisfaction districts comparisons (61kb PDF) 

Consultation database

If you are interested in finding out about up and coming consultations which you can be involved in, or see results of previous surveys, please see our Consultation Database. 

Consultation subscription service

You can tell us which sorts of consultations you are interested in, and when a relevant consultation is planned, you will be contacted by e-mail and told all about it. Vist the county council website to subscribe to this service - select Email alerts from the options.  

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