Complaints procedure
Warwick District Council is keen to investigate complaints made against it. A complaints procedure has been designed to ensure that if a complaint is made, a system exists to deal with it correctly.
The procedure covers general complaints, complaints alleging discrimination and complaints relating to Data Protection and Freedom of Information Acts.
When making a complaint it is often useful to state what you think is a reasonable remedy to your complaint.
Council's complaints procedure (31kb, PDF)
Local Government Ombudsman
If Warwick District Council does not resolve a complaint to your satisfaction, you may take your complaint to the Local Government Ombudsman.
Information on the Ombudsman service may be found on the Local government ombudsman website.
Complaints about councillors
The Standards Board for England is responsible for promoting high ethical standards and investigating allegations that a Councillor's behaviour may have fallen short of the required standards. Find more information on the Standards Board website.
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