Contact Us

Click Here to Contact Us

Address:
Warwick District Council
Riverside House
Milverton Hill
Royal Leamington Spa
CV32 5HZ

Tel: 01926 450 000
Print

Address and opening times

Smalley Place
Kenilworth
CV8 1QG
Tel: 01926 450000
Email: wdirect-ken@warwickshire.gov.uk

Monday: 9am – 7pm
Tuesday: 9am – 5.30pm
Wednesday: 10.30am – 5.30pm
Thursday: 9am – 7pm
Friday: 9am – 5.30pm
Saturday: 9am - 4pm

Directions

The services available

Kenilworth Library has been extensively refurbished to include a single point of contact which incorporates the Library, Kenilworth Connection and Tourist Information. You will be able to borrow library books, make housing benefit and council tax enquiries and access a wide range of other council services all in one place.

Warwickshire Direct library

Virtual tour

Take a virtual tour (opens in a new window). You will need to download Sun Java which is free to install. You can also view a text only version of the tour.

You can

  • Borrow and renew library books
  • Join the library
  • Apply for Housing and Council Tax Benefit. Completed forms can be returned and the information checked
  • Borrow CDs and DVDs
  • Apply to go onto the Council’s Housing register 
  • View Planning applications for Kenilworth
  • Report Environmental health issues
  • Apply for a Countywide Bus Pass or Communitaxi Scheme
  • Arrange special collections for bulky household items
  • Find out when your recycling collection will be
  • Collect information on local leisure services, including theatres, swimming pool opening times, and car park facilities

In addition a range of other useful information is available for partner agencies, including; Citizens Advise Bureau and Kenilworth Town Council.

Surgeries


Thursdays

  • Citizens Advice Bureau Surgery - 10am - 12 noon. Contact Warwickshire Direct staff to make an appointment.

 Saturdays

  • Local Councillors' surgeries are between 10am – 12 noon 
  • Conservative (MP) and Conservative Councillors – 2nd Saturday of the month
  • Conservative (MP) – 4th Saturday of the month - by appointment only

Customer Charter

You can download the Warwickshire Direct Customer Charter (174kb, PDF).

Performance

Month Number of enquiries Dealt with at first point of contact
October 753 96.5%
September 696 96.8%
August 726 95.6%
July 877 96.5%
April 1308 96.2%

Warwickshire Direct logo 

The viewer that is needed to display the pdf document(s) is free and may be downloaded from the Adobe Website.

How to download a free copy of Adobe Acrobat Reader