Address and opening times
Smalley Place Kenilworth CV8 1QG Tel: 01926 450000 Email: wdirect-ken@warwickshire.gov.uk
Monday: 9am – 7pm Tuesday: 9am – 5.30pm Wednesday: 10.30am – 5.30pm Thursday: 9am – 7pm Friday: 9am – 5.30pm Saturday: 9am - 4pm
Directions
The services available
Kenilworth Library has been extensively refurbished to include a single point of contact which incorporates the Library, Kenilworth Connection and Tourist Information. You will be able to borrow library books, make housing benefit and council tax enquiries and access a wide range of other council services all in one place.

Virtual tour
Take a virtual tour (opens in a new window). You will need to download Sun Java which is free to install. You can also view a text only version of the tour.
You can
- Borrow and renew library books
- Join the library
- Apply for Housing and Council Tax Benefit. Completed forms can be returned and the information checked
- Borrow CDs and DVDs
- Apply to go onto the Council’s Housing register
- View Planning applications for Kenilworth
- Report Environmental health issues
- Apply for a Countywide Bus Pass or Communitaxi Scheme
- Arrange special collections for bulky household items
- Find out when your recycling collection will be
- Collect information on local leisure services, including theatres, swimming pool opening times, and car park facilities
In addition a range of other useful information is available for partner agencies, including; Citizens Advise Bureau and Kenilworth Town Council.
Surgeries
Thursdays
- Citizens Advice Bureau Surgery - 10am - 12 noon. Contact Warwickshire Direct staff to make an appointment.
Saturdays
- Local Councillors' surgeries are between 10am – 12 noon
- Conservative (MP) and Conservative Councillors – 2nd Saturday of the month
- Conservative (MP) – 4th Saturday of the month - by appointment only
Customer Charter
You can download the Warwickshire Direct Customer Charter (174kb, PDF).
Performance
| Month |
Number of enquiries |
Dealt with at first point of contact |
| August |
726 |
95.6% |
| July |
877 |
96.5% |
| April |
1308 |
96.2% |
The viewer that is needed to display the pdf document(s) is free and may be downloaded from the Adobe Website.

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