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Warwickshire Direct provides people with a single point of access to local information, advice and other key services, together on one site in a convenient town centre location. You can access a whole host of services at the centre, from enquiring about council tax and housing benefit to applying for a disabled parking blue badge or asking about free school meals.
The centre includes dedicated customer service desks, private areas where people can discuss matters confidentially and computer terminals that people can use to find out information themselves.
Warwickshire County Council has also signed an agreement with Warwick Post Office for them to relocate into Shire Hall alongside the ‘Warwickshire Direct’ centre.
Performance
| Month |
Number of enquiries |
Dealt with at first point of contact |
| May |
734 |
94.1% |
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