How To Book
In Person
The Box Office is open from 10.00am - 5.00pm Monday to Saturday, and from 6pm until after the interval on show nights.
By Phone
Tel: 01926 334418
Online
Tickets for most of our events can be booked Online. Follow the instructions on-screen from the listings menu. All bookings are made via a secure server so you can be sure that your details remain safe at all times.
On completing your booking you will be sent an email confirmation. A £2 transaction fee is payable.
(Unfortunately we are unable to accept bookings for Wheelchair spaces Online. Please call the Box Office or send an email with your seating requirements to boxoffice@royal-spa-centre.co.uk )
By Post
Include your name, address, phone number, performance details and tickets required. Please make cheques payable to Warwick District Council and post to:
Royal Spa Centre
Newbold Terrace
Royal Leamington Spa
CV32 4HN
Please enclose a SAE
By Fax
Fax: 01926 832054
Email
boxoffice@royal-spa-centre.co.uk
Reservations
We will reserve seats for most events for up to 7 days. After this time unconfirmed seat reservations may be released for resale without further reference.
Refunds
Once purchased, tickets cannot be exchanged or money refunded. Tickets for sold out events are accepted for re-sale at the discretion of the Box Office. A £2 administration fee is charged per transaction if tickets are re-sold.
Latecomers
Latecomers may not be admitted until a suitable break in the performance.
Concessions
Concessions are available for selected performances to Seniors, Children, Students and Groups. Children are classified as being 16 and under, unless specified otherwise. Proof of entitlement may be required on entrance. Groups and schools rates are often available - please enquire at the Box Office.
Please note that all children aged 2 and over must have their own ticket and sit in the theatre seats. Children aged under 2 years of age may sit on an adults' knee.
Pushchairs and buggies cannot be allowed into the auditorium for Health and Safety reasons. These can be left safely in the foyer area during the performance.
Specific Wheelchair spaces are available within the auditorium. Wheelchair spaces must be allocated at the time of booking with the Box Office. Please be aware that because of the limitations of space we may be unable to accommodate wheelchairs for customers who purchase tickets without informing Box Office that a space is needed.
Customers seated in wheelchairs may purchase tickets at the lowest full price band available. One accompanying person can purchase a ticket at half price.
Data Protection
The Royal Spa Centre is committed to upholding the Data Protection principles of good practice. When processing your booking we will ask you for your name, address and telephone number. This is essential for all non-cash bookings. Please let us know if you would like to be kept informed about forthcoming events at The Royal Spa Centre when contacting the Box Office.
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